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Transformative Influence of Business Processes on the Business Model: Classifying the State of the Practice in the Software Industry

Bonakdar, Amir and Weiblen, Tobias and Di Valentin, Christina and Zeißner, Theresa and Pussep, Anton and Schief, Markus (2013):
Transformative Influence of Business Processes on the Business Model: Classifying the State of the Practice in the Software Industry.
In: Hawaii International Conference on System Sciences, Grand Wailea, Maui, Hawaii, January 7-10, 2013, In: HICSS 2012 Proceedings, [Conference or Workshop Item]

Abstract

Fast changing business environments often force companies to rethink and renew their established business model. Often though, decisions to make changes to the current business model are made too late, when the current business is already struggling. One way to overcome this challenge is to continuously monitor business processes in operations and to adjust the business model according to changes in business processes. This paper clarifies the influence of business processes on the business model. Based on a literature review, expert interviews and inductive reasoning, we derive a classification framework for receiving new insights into the maturity of current KPI-systems and their strategic importance with regards to business model changes. While some companies consider the connection as so important that they set up sophisticated performance measurement systems, others rely much less on process KPIs to initiate business model changes. Investigating these differences marks a promising starting point for future research.

Item Type: Conference or Workshop Item
Erschienen: 2013
Creators: Bonakdar, Amir and Weiblen, Tobias and Di Valentin, Christina and Zeißner, Theresa and Pussep, Anton and Schief, Markus
Title: Transformative Influence of Business Processes on the Business Model: Classifying the State of the Practice in the Software Industry
Language: English
Abstract:

Fast changing business environments often force companies to rethink and renew their established business model. Often though, decisions to make changes to the current business model are made too late, when the current business is already struggling. One way to overcome this challenge is to continuously monitor business processes in operations and to adjust the business model according to changes in business processes. This paper clarifies the influence of business processes on the business model. Based on a literature review, expert interviews and inductive reasoning, we derive a classification framework for receiving new insights into the maturity of current KPI-systems and their strategic importance with regards to business model changes. While some companies consider the connection as so important that they set up sophisticated performance measurement systems, others rely much less on process KPIs to initiate business model changes. Investigating these differences marks a promising starting point for future research.

Series Name: HICSS 2012 Proceedings
Divisions: 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Information Systems
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete
01 Department of Law and Economics
Event Title: Hawaii International Conference on System Sciences
Event Location: Grand Wailea, Maui, Hawaii
Event Dates: January 7-10, 2013
Date Deposited: 18 Sep 2012 09:29
Additional Information:

IEEE Computer Society Press

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