TU Darmstadt / ULB / TUbiblio

Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis

Benlian, Alexander (2011):
Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis.
In: Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, [Conference or Workshop Item]

This is the latest version of this item.

Item Type: Conference or Workshop Item
Erschienen: 2011
Creators: Benlian, Alexander
Title: Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis
Language: English
Divisions: 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete
01 Department of Law and Economics
Event Title: Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China
Date Deposited: 31 May 2012 12:17
Export:

Available Versions of this Item

Optionen (nur für Redakteure)

View Item View Item