Benlian, Alexander (2011):
Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis.
In: Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, [Conference or Workshop Item]
This is the latest version of this item.
| Item Type: | Conference or Workshop Item |
|---|---|
| Erschienen: | 2011 |
| Creators: | Benlian, Alexander |
| Title: | Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis |
| Language: | English |
| Divisions: | 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete 01 Department of Law and Economics |
| Event Title: | Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China |
| Date Deposited: | 31 May 2012 12:17 |
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Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis. (deposited 24 May 2012 13:12)
- Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis. (deposited 31 May 2012 12:17) [Currently Displayed]
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