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Social Media and Emergency Services?: Interview Study on Current and Potential Use in 7 European Countries

Reuter, Christian ; Ludwig, Thomas ; Friberg, Therese ; Pratzler-Wanczura, Sylvia ; Gizikis, Alexis (2022)
Social Media and Emergency Services?: Interview Study on Current and Potential Use in 7 European Countries.
In: International Journal of Information Systems for Crisis Response and Management, 7 (2)
doi: 10.26083/tuprints-00022505
Artikel, Zweitveröffentlichung, Verlagsversion

Kurzbeschreibung (Abstract)

Social media is much just used for private as well as business purposes, obviously, also during emergencies. Emergency services are often confronted with the amount of information from social media and might consider using them – or not using them. This article highlights the perception of emergency services on social media during emergencies. Within their European research project EMERGENT, the authors therefore conducted an interview study with emergency service staff (N=11) from seven European countries and eight different cities. Their results highlight the current and potential use of social media, the emergency service's participation in research on social media as well as current challenges, benefits and future plans.

Typ des Eintrags: Artikel
Erschienen: 2022
Autor(en): Reuter, Christian ; Ludwig, Thomas ; Friberg, Therese ; Pratzler-Wanczura, Sylvia ; Gizikis, Alexis
Art des Eintrags: Zweitveröffentlichung
Titel: Social Media and Emergency Services?: Interview Study on Current and Potential Use in 7 European Countries
Sprache: Englisch
Publikationsjahr: 2022
Ort: Darmstadt
Verlag: IGI Global
Titel der Zeitschrift, Zeitung oder Schriftenreihe: International Journal of Information Systems for Crisis Response and Management
Jahrgang/Volume einer Zeitschrift: 7
(Heft-)Nummer: 2
DOI: 10.26083/tuprints-00022505
URL / URN: https://tuprints.ulb.tu-darmstadt.de/22505
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Herkunft: Zweitveröffentlichungsservice
Kurzbeschreibung (Abstract):

Social media is much just used for private as well as business purposes, obviously, also during emergencies. Emergency services are often confronted with the amount of information from social media and might consider using them – or not using them. This article highlights the perception of emergency services on social media during emergencies. Within their European research project EMERGENT, the authors therefore conducted an interview study with emergency service staff (N=11) from seven European countries and eight different cities. Their results highlight the current and potential use of social media, the emergency service's participation in research on social media as well as current challenges, benefits and future plans.

Freie Schlagworte: Emergency Services, EMERGENT, Europe, Social Media
Status: Verlagsversion
URN: urn:nbn:de:tuda-tuprints-225050
Sachgruppe der Dewey Dezimalklassifikatin (DDC): 000 Allgemeines, Informatik, Informationswissenschaft > 004 Informatik
300 Sozialwissenschaften > 360 Soziale Probleme, Sozialdienste, Versicherungen
300 Sozialwissenschaften > 380 Handel, Kommunikation, Verkehr
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik
20 Fachbereich Informatik > Wissenschaft und Technik für Frieden und Sicherheit (PEASEC)
Hinterlegungsdatum: 27 Feb 2023 11:17
Letzte Änderung: 06 Mär 2023 10:59
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