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Information Refinement Technologies for Crisis Informatics: User Expectations and Design Implications for Social Media and Mobile Apps in Crisis

Kaufhold, Marc-André (2021):
Information Refinement Technologies for Crisis Informatics: User Expectations and Design Implications for Social Media and Mobile Apps in Crisis.
Wiesbaden, Springer Vieweg, TU Darmstadt, ISBN 978-3-658-33343-0,
DOI: 10.1007/978-3-658-33341-6,
[Ph.D. Thesis]

Abstract

Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design.

Item Type: Ph.D. Thesis
Erschienen: 2021
Creators: Kaufhold, Marc-André
Title: Information Refinement Technologies for Crisis Informatics: User Expectations and Design Implications for Social Media and Mobile Apps in Crisis
Language: English
Abstract:

Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design.

Place of Publication: Wiesbaden
Publisher: Springer Vieweg
ISBN: 978-3-658-33343-0
Collation: XLIV, 385 Seiten
Uncontrolled Keywords: emergenCITY_SG; emergenCITY_INF
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
LOEWE
LOEWE > LOEWE-Zentren
LOEWE > LOEWE-Zentren > emergenCITY
TU-Projects: HMWK|III L6-519/03/05.001-(0016)|emergenCity TP Bock
Date Deposited: 08 Apr 2021 09:38
DOI: 10.1007/978-3-658-33341-6
Official URL: https://www.springer.com/gp/book/9783658333430#otherversion=...
Refereed / Verteidigung / mdl. Prüfung: June 2020
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