Adam, Martin and Wessel, Michael and Benlian, Alexander (2019):
How Anthropomorphic Design Cues and the Foot-in-the-Door Technique Affect User Compliance with Chatbots in Customer Self-Service.
In: Frontiers in Service Conference, Singapore, [Conference or Workshop Item]
| Item Type: | Conference or Workshop Item |
|---|---|
| Erschienen: | 2019 |
| Creators: | Adam, Martin and Wessel, Michael and Benlian, Alexander |
| Title: | How Anthropomorphic Design Cues and the Foot-in-the-Door Technique Affect User Compliance with Chatbots in Customer Self-Service. |
| Language: | English |
| Divisions: | 01 Department of Law and Economics 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services |
| Event Title: | Frontiers in Service Conference |
| Event Location: | Singapore |
| Date Deposited: | 24 Apr 2019 13:31 |
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