Adam, Martin and Wessel, Michael and Benlian, Alexander (2019):
How Anthropomorphic Design Cues and the Foot-in-the-Door Technique Affect User Compliance with Chatbots in Customer Self-Service.
Frontiers in Service Conference, Singapore, [Conference or Workshop Item]
Item Type: | Conference or Workshop Item |
---|---|
Erschienen: | 2019 |
Creators: | Adam, Martin and Wessel, Michael and Benlian, Alexander |
Title: | How Anthropomorphic Design Cues and the Foot-in-the-Door Technique Affect User Compliance with Chatbots in Customer Self-Service. |
Language: | English |
Divisions: | 01 Department of Law and Economics 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services |
Event Title: | Frontiers in Service Conference |
Event Location: | Singapore |
Date Deposited: | 24 Apr 2019 13:31 |
Export: | |
Suche nach Titel in: | TUfind oder in Google |
![]() |
Send an inquiry |
Options (only for editors)
![]() |
Show editorial Details |