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Problem-Solving Process Design in Production: Current Progress and Action Required

Meister, Maximilian and Böing, Tobias and Batz, Svenja and Metternich, Joachim (2018):
Problem-Solving Process Design in Production: Current Progress and Action Required.
In: Procedia CIRP, 6th CIRP Global Web Conference – Envisaging the Future Manufacturing, Design, Technologies and Systems in Innovation Era, Elsevier B.V., Elsevier BV, pp. 376-381, 78, ISSN 2212-8271, [Online-Edition: https://doi.org/10.1016/j.procir.2018.08.316],
[Article]

Abstract

A core element of a lean and learning production system are processes that show deviations and employees who resolve root causes. If a problem occurs, systematic problem-solving processes enable to find and implement a sustainable solution. The concepts of problem-solving described in scientific literature are rarely successfully applied in practice. There are many reasons regarding this. The article gives an overview of the current state of research in the field of systematic problem-solving processes. Subsequently, fields of action for future research projects are derived and an outlook is given regarding next steps aiming to develop a methodical approach to support companies in designing successful problem-solving processes.

Item Type: Article
Erschienen: 2018
Creators: Meister, Maximilian and Böing, Tobias and Batz, Svenja and Metternich, Joachim
Title: Problem-Solving Process Design in Production: Current Progress and Action Required
Language: English
Abstract:

A core element of a lean and learning production system are processes that show deviations and employees who resolve root causes. If a problem occurs, systematic problem-solving processes enable to find and implement a sustainable solution. The concepts of problem-solving described in scientific literature are rarely successfully applied in practice. There are many reasons regarding this. The article gives an overview of the current state of research in the field of systematic problem-solving processes. Subsequently, fields of action for future research projects are derived and an outlook is given regarding next steps aiming to develop a methodical approach to support companies in designing successful problem-solving processes.

Journal or Publication Title: Procedia CIRP, 6th CIRP Global Web Conference – Envisaging the Future Manufacturing, Design, Technologies and Systems in Innovation Era, Elsevier B.V.
Volume: 78
Publisher: Elsevier BV
Uncontrolled Keywords: systematic problem solving process, process design, success factors, digitalization, Industrie 4.0
Divisions: 16 Department of Mechanical Engineering
16 Department of Mechanical Engineering > Institute of Production Management, Technology and Machine Tools (PTW)
16 Department of Mechanical Engineering > Institute of Production Management, Technology and Machine Tools (PTW) > CiP Center for industrial Productivity
Date Deposited: 21 Jan 2019 14:29
Official URL: https://doi.org/10.1016/j.procir.2018.08.316
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