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Social-QAS: Tailorable Quality Assessment Service for Social Media Content

Reuter, Christian and Ludwig, Thomas and Ritzkatis, Michael and Pipek, Volkmar (2015):
Social-QAS: Tailorable Quality Assessment Service for Social Media Content.
In: Proceedings of the International Symposium on End-User Development (IS-EUD). Lecture Notes in Computer Science, DOI: 10.1007/978-3-319-18425-8_11, [Online-Edition: https://link.springer.com/chapter/10.1007%2F978-3-319-18425-...],
[Conference or Workshop Item]

Abstract

More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.

Item Type: Conference or Workshop Item
Erschienen: 2015
Creators: Reuter, Christian and Ludwig, Thomas and Ritzkatis, Michael and Pipek, Volkmar
Title: Social-QAS: Tailorable Quality Assessment Service for Social Media Content
Language: English
Abstract:

More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.

Uncontrolled Keywords: CSCW,EmerGent,SMO
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
Event Title: Proceedings of the International Symposium on End-User Development (IS-EUD). Lecture Notes in Computer Science
Date Deposited: 08 Jan 2019 13:30
DOI: 10.1007/978-3-319-18425-8_11
Official URL: https://link.springer.com/chapter/10.1007%2F978-3-319-18425-...
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