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Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps

Reuter, Christian and Kaufhold, Marc-André and Leopold, Inken and Knipp, Hannah (2017):
Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps.
Guimar\~es, Portugal, In: European Conference on Information Systems (ECIS), Guimar\~es, Portugal, [Online-Edition: http://www.peasec.de/paper/2017/2017_ReuterKaufholdLeopoldKn...],
[Conference or Workshop Item]

Abstract

Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens' perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.

Item Type: Conference or Workshop Item
Erschienen: 2017
Creators: Reuter, Christian and Kaufhold, Marc-André and Leopold, Inken and Knipp, Hannah
Title: Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps
Language: English
Abstract:

Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens' perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.

Place of Publication: Guimar\~es, Portugal
Uncontrolled Keywords: A-Paper,CSCW,EmerGent,Frieden,HCI,KontiKat
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
Profile Areas
Profile Areas > Cybersecurity (CYSEC)
LOEWE
LOEWE > LOEWE-Zentren
LOEWE > LOEWE-Zentren > CRISP - Center for Research in Security and Privacy
Zentrale Einrichtungen
Zentrale Einrichtungen > Interdisziplinäre Arbeitsgruppe Naturwissenschaft, Technik und Sicherheit (IANUS)
Event Title: European Conference on Information Systems (ECIS)
Event Location: Guimar\~es, Portugal
Date Deposited: 22 Oct 2018 14:21
Official URL: http://www.peasec.de/paper/2017/2017_ReuterKaufholdLeopoldKn...
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