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Fifteen Years of Social Media in Emergencies: A Retrospective Review and Future Directions for Crisis Informatics

Reuter, Christian and Kaufhold, Marc-André (2018):
Fifteen Years of Social Media in Emergencies: A Retrospective Review and Future Directions for Crisis Informatics.
In: Journal of Contingencies and Crisis Management (JCCM), Wiley, pp. 41-57, 26, (1), ISSN 0966-0879,
DOI: 10.1111/1468-5973.12196,
[Online-Edition: http://www.peasec.de/paper/2018/2018_ReuterKaufhold_FifteenY...],
[Article]

Abstract

Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.

Item Type: Article
Erschienen: 2018
Creators: Reuter, Christian and Kaufhold, Marc-André
Title: Fifteen Years of Social Media in Emergencies: A Retrospective Review and Future Directions for Crisis Informatics
Language: English
Abstract:

Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.

Journal or Publication Title: Journal of Contingencies and Crisis Management (JCCM)
Volume: 26
Number: 1
Publisher: Wiley
Uncontrolled Keywords: A-Paper,CSCW,EmerGent,Frieden,HCI,Kokos,SMO
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
Profile Areas
Profile Areas > Cybersecurity (CYSEC)
LOEWE
LOEWE > LOEWE-Zentren
LOEWE > LOEWE-Zentren > CRISP - Center for Research in Security and Privacy
Zentrale Einrichtungen
Zentrale Einrichtungen > Interdisziplinäre Arbeitsgruppe Naturwissenschaft, Technik und Sicherheit (IANUS)
Date Deposited: 19 Oct 2018 13:53
DOI: 10.1111/1468-5973.12196
Official URL: http://www.peasec.de/paper/2018/2018_ReuterKaufhold_FifteenY...
Additional Information:

Special Issue: Human-Computer-Interaction and Social Media in Safety-Critical Systems

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