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Towards Computer Support of Paper Workflows in Emergency Management

Khalilbeigi, Mohammadreza ; Bradler, Dirk ; Schweizer, Immanuel ; Probst, Florian ; Steimle, Jürgen (2010)
Towards Computer Support of Paper Workflows in Emergency Management.
Seattle, Washington, USA
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

A crucial aspect for large-scale disaster management is an efficient technology support for communication and decision-making processes in command and control centers. Yet, experiences with the introduction of novel technologies in this setting show that field professionals tend to remain attached to traditional workflows and artifacts, such as pen and paper. We contribute the results of a comprehensive field study which analyzes how the information flow is currently performed within different units and persons in the command and control center. These findings provide insights into key aspects of current workflows which should be preserved by novel technological solutions. As our second contribution, by using a participatory design approach and based on our findings, we present a novel approach for computer support in command and control centers. This relies on digital pens and paper and smoothly integrates traditional paper-based workflows with computing, thereby combining the advantages of paper and those of computers.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2010
Autor(en): Khalilbeigi, Mohammadreza ; Bradler, Dirk ; Schweizer, Immanuel ; Probst, Florian ; Steimle, Jürgen
Art des Eintrags: Bibliographie
Titel: Towards Computer Support of Paper Workflows in Emergency Management
Sprache: Deutsch
Publikationsjahr: 2010
Buchtitel: 7th International Conference on Information Systems for Crisis Response and Management
Veranstaltungsort: Seattle, Washington, USA
Kurzbeschreibung (Abstract):

A crucial aspect for large-scale disaster management is an efficient technology support for communication and decision-making processes in command and control centers. Yet, experiences with the introduction of novel technologies in this setting show that field professionals tend to remain attached to traditional workflows and artifacts, such as pen and paper. We contribute the results of a comprehensive field study which analyzes how the information flow is currently performed within different units and persons in the command and control center. These findings provide insights into key aspects of current workflows which should be preserved by novel technological solutions. As our second contribution, by using a participatory design approach and based on our findings, we present a novel approach for computer support in command and control centers. This relies on digital pens and paper and smoothly integrates traditional paper-based workflows with computing, thereby combining the advantages of paper and those of computers.

Freie Schlagworte: - SST - Area Smart Security and Trust;Secure Data
ID-Nummer: TUD-CS-2010-0106
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik > Telekooperation
20 Fachbereich Informatik > Peer-to-Peer Netzwerke
LOEWE > LOEWE-Zentren > CASED – Center for Advanced Security Research Darmstadt
20 Fachbereich Informatik
LOEWE > LOEWE-Zentren
LOEWE
Hinterlegungsdatum: 31 Dez 2016 12:59
Letzte Änderung: 17 Mai 2018 21:50
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